Dear user,
It may take some time for the coins or your subscription to be added after purchase due to connection issues. Please try to check back later. If you don't receive them in the next few days, please provide the following information via customer support, and we will fix your problems as soon as possible:
For Apple users：
A screenshot of your Apple Invoice via email or the purchase details on your iPhone
(Go to your setting->Click your profile->Media & Purchases->View your account->Purchase history).
For Google users：
A screenshot of your google play receipt in your Gmail inbox. Please include the order number starting with "GPA-."
For Third-party users:
If you don't get the purchased item in the next following days, we suggest you provide a screenshot of your payment receipt, which includes the item, date&time, and your payment amount.
We will contact you as soon as we receive your information! Thank you very much!