Admin
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Articles
Recent activity by Admin-
Payment - Why do I have to pay
The coins system is made to create a more enjoyable and high-quality matching experience for you all. You can get points from completing our daily tasks and redeem free coins with your points! The ...
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Report minors
If you see a minor on Omega, report them in the app immediately. Then reply with your user ID, the other person's user ID if you have it, and a screenshot. An agent will review it. Contact: support...
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Underage problem
Our services are not intended for—and we don’t direct them to—anyone under 18. Anyone under 18 is not allowed to use our Services. Therefore we do not collect the user information of anyone under t...
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Payment - Coins/Plus not received
Coins or Plus can take time to appear after a store purchase. If they are still missing, reply with: Your Omega user ID Android: a Google Play receipt (GPA-…) iOS: the App Store invoice or purchas...
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What is Omega PLUS?
Dear user, Thank you for trying out Omega! Omega PLUS is made to add even more fun to your social experience. Get it now to unlock the following priorities: 1. Only 8 coins per match for gender...
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Matched with fake gender/profile
Dear user, Thank you for bringing this to our attention! Inappropriate behaviors are detected 24/7 by our security system, but still, we need your help to eliminate bad content on our platform. W...
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How to turn on microphone/camera
Dear user, To turn on your mic/camera, please select 'Allow/Accept' when an access request shows on your screen, or you can go to your device setting to allow voice/camera access on Omega.
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Cannot change/how to change my profile picture
Dear user, You can change or add pictures to your profile. To improve your chatting experience, we encourage you to upload real and clear pictures of yourself. Note that any pictures that are car...
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How to unlock chat/send free messages?
Dear user, You can purchase more coins to unlock conversations and send messages for free!
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How to change my age/gender
Dear user, Your age and gender cannot be changed once they're set. If you need help changing your age/gender, please contact our customer support! To improve your experience at Omega, we encour...